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blogs:pub2008:application_of_process_mining_in_healthcare_a_case_study_in_a_dutch_hospital [2011/04/18 14:34] (current)
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 +====== Application of Process Mining in Healthcare – A Case Study in a Dutch Hospital ======
 +R.S. Mans, M.H. Schonenberg,​ M. Song, W.M.P. van der Aalst and P.J.M. Bakker\\
 +//A. Fred, J. Filipe, and H. Gamboa (Eds.): BIOSTEC 2008, CCIS 25, pp. 425–438, 2008//\\
 +===== Abstract =====
 +To gain competitive advantage, hospitals try to streamline their processes.
 +In order to do so, it is essential to have an accurate view of the “careflows”
 +under consideration. In this paper, we apply process mining techniques to obtain
 +meaningful knowledge about these flows, e.g., to discover typical paths followed
 +by particular groups of patients. This is a non-trivial task given the dynamic nature
 +of healthcare processes. The paper demonstrates the applicability of process
 +mining using a real case of a gynecological oncology process in a Dutch hospital.
 +Using a variety of process mining techniques, we analyzed the healthcare
 +process from three different perspectives:​ (1) the control flow perspective,​ (2) the
 +organizational perspective and (3) the performance perspective. In order to do so
 +we extracted relevant event logs from the hospitals information system and analyzed
 +these logs using the ProMframework. The results show that process mining
 +can be used to provide new insights that facilitate the improvement of existing
 +===== Links =====
 +{{publications:​mans2008c.pdf|Download PDF}} (1.28 MB)