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Extracting user profiles with Process Mining at Philips Medical Systems

K. van Uden
Master's Thesis. Technische Universiteit Eindhoven, Eindhoven, The Netherlands, 2008.


This master thesis deals with the definition of user profiles for test purposes. More precisely, the goal of the project was to gain insight into user behavior through remote loggings from Philips Remote Services. A custom ProM plug-in was developed for this purpose and is now actively used within Philips Healthcare (formerly Philips Medical Systems). The thesis describes the problem context in detail, and shows how these problems were addressed by the custom realization.

TU/e catalogue