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blogs:pub2008:workflow_simulation_for_operational_decision_support_using_design_historic_and_state_information [2009/05/25 13:42] (current)
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 +====== Workflow Simulation for Operational Decision Support Using Design, Historic and State Information ======
 +
 +A. Rozinat, M.T. Wynn, W.M.P. van der Aalst, A.H.M. ter Hofstede and C.J. Fidge. \\
 +//In M. Dumas, M. Reichert, and M.-C. Shan (Eds.): BPM 2008, LNCS 5240, pp. 196–211, Springer-Verlag Berlin.//\\
 +
 +===== Abstract =====
 +
 +Simulation is widely used as a tool for analyzing business processes but is mostly focused on examining rather abstract steady-state situations. Such analyses are helpful for the initial design of a business process but are less suitable for operational decision making and continuous improvement. ​ Here we describe a //​simulation system for operational decision support// in the context of workflow management. To do this we exploit not only the workflow'​s //design//, but also logged data describing the system'​s observed //​historic//​ behavior, and information extracted about the current //state// of the workflow. Making use of actual data capturing the current state and historic information allows our simulations to accurately predict potential near-future behaviors for different scenarios. The approach is supported by a practical toolset which combines and extends the workflow management system YAWL and the process mining framework ProM.
 +
 +===== Links =====
 +
 +{{publications:​workflowsimulation.pdf|Download PDF}} (1.3 MB)
 +
 +The original publication can be found [[http://​www.springerlink.com/​content/​850v64557v740884/​|here]]
 +
 +See also our [[publications:​dke09|extended version]] of this paper