Table of Contents

Process Mining : Discovery, Conformance and Enhancement of Business Processes

W.M.P. van der Aalst
Springer-Verlag, Berlin-Heidelberg, 2011, (DOI 10.1007/978-3-642-19345-3, ISBN 978-3-642-19344-6)

Abstract

This book presents a range of process mining techniques that help organizations to uncover their actual business processes. Process mining is not limited to process discovery. By tightly coupling event data and process models, it is possible to check conformance, detect deviations, predict delays, support decision making, and recommend process redesigns. Process mining breathes life into otherwise static process models and puts today’s massive data volumes in a process context. Hence, managements trends related to process improvement (e.g., Six Sigma, TQM, CPI, and CPM) and compliance (SOX, BAM, etc.) can benefit from process mining.

More information on this book (including slides and example logs).

Ordering the book

Process Mining: Discovery, Conformance and Enhancement of Business Processes by W.M.P. van der Aalst, Springer Verlag, 2011 (ISBN 978-3-642-19344-6).